Hi All. Hoping you can help please. We just had someone break into our apartment building. Luckily I have him on my BYD

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Diane
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Joined: Wed Aug 03, 2022 5:02 am

Post by Diane »

Hi All. Hoping you can help please. We just had someone break into our apartment building. Luckily I have him on my BYD dashcam. When I transfer the file to my Windows 11 (home) computer, media player says "unsupported file type". It is an MP4 file. I downloaded VLC and still no luck. What am I missing here please TIA
UPDATE - Thanks Charles that worked first time. WOW, spent over an hour trying to sort this... Learn something new every day
Charles
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Joined: Sat Aug 14, 2021 5:59 pm

Post by Charles »

Try to make one more copy of the file, then rename, put ".mp4" at the end of the old name and try to play again
Jack
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Joined: Thu Aug 19, 2021 10:52 pm

Post by Jack »

Can I just confirm... I thought the BYD dashcam has no sentry mode. But sounds like your story says otherwise. How did you manage to activate sentry mode?
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